This policy explains how Instantex applies compliance controls, risk-based transaction review, identity verification, and fraud prevention measures when users request crypto exchange services.
Instantex may review transactions, request additional information, pause orders, or refuse service where compliance risks are detected.
Instantex follows a risk-based approach to anti-money laundering and user verification. We may review transactions, request additional information, or restrict access to the service where there are compliance concerns or legal reasons to do so.
By using instantex.io, you acknowledge that certain exchange requests may be subject to automated or manual compliance review.
The purpose of these controls is to help prevent the use of Instantex for unlawful or abusive activity, including but not limited to:
Not every transaction is handled in the same way. Instantex may apply different levels of review depending on factors such as:
Where elevated risk is detected, the exchange request may be paused for additional review.
Instantex reserves the right to request identity verification at any stage before, during, or after a transaction request if it is necessary for compliance, security, or fraud prevention purposes.
Verification may be requested in cases such as:
Where verification is required, Instantex may request one or more of the following:
Users must provide accurate and truthful information. Instantex may reject incomplete, misleading, or unverifiable submissions.
Instantex may use internal procedures and third-party compliance tools to assess blockchain-related risks connected to wallet addresses and transfers. This may include review of direct or indirect exposure to:
A transaction associated with elevated blockchain risk may be delayed, refused, or subject to enhanced verification.
In certain cases, Instantex may request documents or explanations confirming the lawful origin of digital assets or funds involved in a transaction. Such documents may include exchange records, wallet screenshots, transaction histories, invoices, or other supporting materials.
Failure to provide requested information within a reasonable period may result in cancellation of the request or denial of service, where permitted by law and technical conditions.
Users may not use Instantex for any illegal or prohibited purpose. This includes attempts to process assets connected to criminal conduct, evade compliance checks, or conceal the origin of funds.
Instantex may refuse service where there is a reasonable belief that a user, wallet, or transaction is linked to unlawful activity.
Instantex reserves the right to:
Instantex is under no obligation to complete any order that fails internal compliance review.
Some parts of transaction processing may involve external partners, liquidity providers, technical operators, or compliance services. Where needed, transaction-related data may be reviewed by such parties in connection with order execution, fraud checks, or legal obligations.
Information collected for AML / KYC review may be stored for a reasonable period where necessary for legal compliance, security, dispute handling, or audit purposes. Instantex takes reasonable measures to protect submitted information from unauthorized access, misuse, or disclosure.
For more information about personal data handling, please review the Privacy Policy available on instantex.io.
Instantex may restrict or refuse access to users located in, connected with, or acting on behalf of sanctioned or otherwise restricted jurisdictions, persons, or entities.
Users are solely responsible for ensuring that their use of the service complies with the laws applicable to them.
Where required by applicable law, lawful request, court order, or regulatory obligation, Instantex may cooperate with competent authorities and provide information relevant to compliance review or investigation.
Instantex may amend this AML / KYC Policy at any time. The current version published on instantex.io will apply from the moment it is posted, unless stated otherwise.
Questions regarding this AML / KYC Policy may be submitted through the contact methods published on:
Website: https://instantex.io